Role Summary:
We are seeking a Customer Service Representative to provide exceptional customer experiences in a fast-paced retail environment. As the first point of contact, you will create lasting impressions by ensuring prompt and personalized service. Upon arrival, you will welcome customers and provide assistance as needed. Before departure, you will verify that customers have all necessary items and have been added to our database for optimal after-sales care.
Responsibilities:
* Provide inspirational, authentic, and personalized customer service
* Answer telephone calls promptly and professionally
* Assist with upcoming events and launches
* Book consultations and maintain customer database records
Qualifications:
* Previous retail or guest services experience is desirable
* Excellent communication and interpersonal skills
* Ability to work flexible hours, including days, nights, weekends, and special events
* Previous cash handling and point-of-sale software experience is desirable
Benefits:
As a valued member of our team, you will enjoy competitive remuneration and benefits, including opportunities for career growth and development in a diverse and inclusive work environment.