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Credit administration officer

Townsville
Queensland Country Bank
Administration Employee
Posted: 10 March
Offer description

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

Credit Administration Officer

Access to staff banking packages and employee benefitsExcellent opportunity to develop your credit administration skillsJoin a supportive team culture

The Role

Use your strong credit administration skills and expertise to support our Credit Department to provide excellent service to our members.

We have an exciting opportunity for a Credit Administration Officer to join our Credit Department on a full-time temporary basis.

As the Credit Administration Officer, you will assist Queensland Country employees by providing the highest standard of administrative support and controls over the lending process in accordance with Board policy and legislative requirements.

Some of your additional responsibilities include ensuring audits are completed in accordance with policies and legislation, supporting a culture of continuous improvements by seeking efficiencies and preparing documentation in an accurate and timely manner.

This is a full time 12 month contract position, based on a 38 hour working week. This position will be based in our Townsville, Brisbane and Cairns Head Office.

Selection Criteria

To be eligible to apply for this position you must demonstrate the following:

Establish open and effective communication with lending staff and work collaboratively during the completion of audit activitiesSupport continuous process improvement by identifying needs and opportunities and recommending appropriate improvements in policies and processes to maintain the highest quality standardsFoster a culture of exceptional service, teamwork, and commitment to excellence.

What We Can Offer You

At Queensland Country we value our staff and offer some great employee benefits such as:

5 weeks annual leave plus leave loadingA supportive team that works together and celebrates contributionsExcellent training and development opportunities Work/life balance and flexible working optionsCommunity Volunteer leave and Birthday leave Access to an Employee Assistance Program and our Wellness Reimbursement programsDiscounts and best possible rates on our products and services

About Us

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances. For us, it is all about helping people succeed and giving back to our local communities. We do this by being genuine in everything we do and putting our best forward through providing the exceptional level of service our Members deserve and helping our staff be the best they can be. We have celebrated over 50 years in business and continue to shape a phenomenal culture through having our values at the core of what we do. At Queensland Country, we care about creating a workplace where our team members feel valued, respected and united. We recognise we are strengthened by diversity, encouraging a culturally inclusive environment. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

For more details and a list of our employee benefits please visit our website www.queenslandcountry.bank/careers or contact Alanna on (07) 4412 3769. Alternatively forward your expression of interest in this position addressing the selection criteria and resume by clicking the ’Apply’ button below by 5pm Monday 19 January 2026.

Applicants who apply for this position will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

*Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533*

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.

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