Permanent Full-Time Opportunity Based locally in Brunswick - Close to the beautiful South-West!It is a requirement of this role to be based in the South West.
About The Business
Sporting the dual crown of Australia’s oldest dairy and Australia’s most innovative dairy, Brownes Dairy has an opportunity to join us as a Technical Services Officer.
Community is at the heart of what we do as we collect over 120 million litres of milk each year from more than 40 dairy farming families located in WA’s pristine Southwest region. All our Brownes Dairy products are made in WA. Our CEO is from WA too. We are fiercely protective of our environment, pride ourselves on being a leader in sustainability and our free school tours program sees thousands of school children learn about the benefits of dairy too.
With a diverse portfolio of award-winning fresh dairy products including milk, cream, sour cream, yoghurt, flavoured milk, cold brew drinks, cheese, juice and desserts, our products are a household name in WA and are sold nationally and internationally as well. WA is our heartland.
What can you expect looking ahead, we will remain at the forefront of innovation in our industry, remaining committed to product, packaging, and Brand innovation, meeting our critical responsibilities to the environment and sustainability head- on.
Culture is at the forefront for Brownes we aspire to be a listening, learning and leadership organisation where everyone flourishes - our people, our farmer partners, our customers and of course the planet.
The Role
The Technical Services Officer is responsible for supporting the quality team by ensuring technical compliance with industry standards, regulatory requirements, and customer specifications. This role involves managing quality systems, conducting internal audits, supporting external audits, and ensuring the factory maintains its accreditation. The officer plays a critical role in driving continuous improvement within the quality systems and processes.
Role Responsibilities
Technical System Maintenance: Oversee the management, documentation and continuous improvement of Brownes Quality Management systemInternal Auditing: Manage internal audits end-to-end and support external audits to verify compliance with our quality management system and regulatory complianceIdentify areas for improvement through audit findings and work with stakeholders to implement corrective actionsReport and manage corrective actions from audit findingsAccreditation Compliance: Ensure ongoing compliance with relevant standards (e.g. HACCP)Laboratory Maintenance: Oversee the daily laboratory operations and activities including the management of staff and supplies
Requirements
A degree level qualification in Food Science, Dairy. Microbiology or a similar field will be highly regarded - This is not a deal breaker so we still encourage you to apply!Proven experience in a similar role focussing on technical, quality assurance or complianceStrong understanding of food safety management systemsExperience managing and supporting audit processes both internal and external
What Do We Offer
5 Weeks annual leaveEmployee rewards programVarious health and wellbeing discounts i.e. private health, hotels, gymsEmployee Assistance Program
Apply: To apply for this role, please submit a CV and covering letter that best shows your relevant skills and experience. All candidates will receive a response.
Applications for this role will close on 5th April 2026.
At Brownes Dairy, we recognise that our differences are our strength. We encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.