About the Role
This is a permanent part‐time role, 22 hours per week. You will be required to work Tuesday 10:30am–5pm, Wednesday 8:30am–4:30pm, Friday 8:30am–5:00pm, with the ability to cover additional shifts as required.
This role will manage front desk operations, facilitate smooth patient check‐ins and check‐outs, and provide essential administrative support to healthcare providers. You will handle patient inquiries, schedule appointments, process insurance information, and maintain accurate records while upholding high standards of customer service and confidentiality.
Benefits & Perks
* A positive work culture with flexible work arrangements that support your well‐being
* Ongoing professional development and supervision
* Salary packaging up to $15,900 + $2,650 meals and entertainment, increasing take‐home pay
* Access to GPH Staff Conference
* Employer‐paid parental leave on top of the government PPL scheme
* Free and confidential Employee Assistance Program
Skills & Experience
* Qualifications in administration or a combination of relevant training and experience deemed appropriate
* Exceptional customer‐service skills, with prior experience in a medical reception setting and the ability to maintain confidentiality regarding patient and practice information
* Outstanding communication skills, including a professional and personable telephone manner
* Detail‐oriented with excellent time‐management and organisational skills
* High level of computer literacy, including experience with electronic medical practice software such as Best Practice or Medical Director
* Proficiency in Medicare billing
Applications close: 31 May 2026
Our Commitment to Inclusion
We welcome applications from people with lived experience, Aboriginal and Torres Strait Islander communities, LGBTQIA+ communities, people from culturally diverse backgrounds, and people with disability.
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