Job Description:
The Office Coordinator plays a vital role in supporting the daily operations of a property sales and marketing business. This role ensures smooth coordination across sales, marketing, administration, and client service functions. The Office Coordinator will act as the first point of contact for clients, referral partners, and internal staff while maintaining efficient office systems and processes.
Key Responsibilities:
1. Administration & Coordination
2. Manage office operations, including reception duties, filing systems, and supplies.
3. Support the property sales and marketing teams with documentation, contracts, and compliance.
4. Prepare and maintain client databases, sales reports, and marketing records.
5. Coordinate diaries, meetings, property inspections, and project launches.
6. Sales & Marketing Support
7. Assist with property listings, brochures, email campaigns, and social media updates.
8. Liaise with agents, developers, builders, referral partners, and clients to ensure smooth communication.
9. Prepare and distribute sales kits, proposals, and marketing materials.
10. Track marketing campaigns and prepare performance reports.
11. Client & Partner Support
12. Act as the first point of contact for client enquiries.
13. Provide professional support to referral agents, channel partners, and consultants.
14. Coordinate events, seminars, shopping centre displays and open homes as required.
15. Financial & Compliance Support
16. Assist with invoicing, payments, and expense tracking.
17. Maintain compliance records for sales contracts, trust accounts, and company policies.
18. Support audits, reporting, and office compliance procedures.
Qualifications
* Strong organisational and multitasking skills.
* Excellent verbal and written communication.
* High attention to detail, particularly with contracts and financial documents.
* Proficiency in Microsoft Office Suite, CRM systems, and marketing software.
* Knowledge of property sales processes (off-the-plan and new developments desirable).
* Team player with the ability to work independent
* Previous experience in administration, office coordination, or property support role.
* Real estate or property industry background preferred (but not mandatory).
* Certificate in Real Estate, Business Administration, or related qualification (advantageous).