Time & Attendance Implementation Coordinator
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Time & Attendance Implementation Coordinator
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1. Network and Computer Systems Administrator
* Full Time
* Application Closes 11 Jul 2025
* Wellington - Wellington City
* Network and Computer Systems Administrator
The opportunity
Heritage Lifecare is undergoing a Time and Attendance Application upgrade. The purpose of this role is to provide crucial support to the project team and end users of the application during the transitional phase. You will use system knowledge to liaise with various role players, upskill end users, resolve issues and keep things running smoothly. This role will work closely with the payroll function.
This is a 4-month fixed term contract role, ideally starting as soon as possible, where your systems knowledge will be key in resolving issues and keeping things running smoothly.
The Role
You will be part of the project team, supporting users and liaising with role-players to address issues and queries throughout the implementation of the new Time and Attendance system. Duties vary to suit the candidate's skill set.
* Supporting the project team with system implementation for the Time and Attendance Application.
* Keep up to date with new functionality and upgrades to ensure our end users are receiving the best advice.
* Assisting the project team to plan for, prepare and cleanse payroll data prior to migration between systems.
* Perform complete data transformation prior to migration into the new solution.
* Working with the Project Manager to consistently review processes to ensure the best possible end user experience.
* Supporting system upgrades and new functionality rollouts
* Answering all tier one and two queries
* Escalating queries as appropriate.
* Ensuring system compliance with regulations.
* Assist with setting up and configuring the Time & Attendance system, including data entry, user roles, and access permissions.
* Testing and validating the system to ensure accurate and timely implementation of the Time & Attendance system
* Monitoring system performance and troubleshooting issues
* Update of desk files and process flows for all tasks undertaken
* Providing training for end users on systems
* Liaising with internal users to understand workflows and pain points
* Supporting timeframes where issues arise, particularly those impacting pay cycles
Your Profile
We're looking for someone with strong payroll system experience and a logical, system-focused mindset. You'll ideally offer:
* Previous hands-on experience with HumanForce Workforce Management System
* Knowledge, understanding and practical experience in relation to the implementation of a payroll solution.
* Previous exposure to post-go-live support
* Knowledge, understanding and relevant practical experience of the payroll lifecycle.
* A continuous improvement mindset in relation to improving the service.
* A customer-centric mindset and professional manner.
* Ability to manage multiple stakeholders.
* Ability to manage multiple priorities in a fast-paced environment.
* A strong team player who is willing to actively work across the team, adopting a can-do and flexible attitude.
* Basic understanding of the NZ HR and employee relations law
* Demonstrated time management skills, with the ability to remain calm under pressure and manage numerous tasks throughout the day
* Strong attention to detail
* Excellent interpersonal skills, capable of establishing and building effective working relationships with people of all cultures and employees at all levels
* Excellent communication skills, with the ability to translate information, data and ideas into a language that can be understood by a wide range of people
* Experience using IT applications with speed and accuracy, including Word to prepare correspondence and reports; Excel to prepare reports, tables, and charts; and PowerPoint to prepare effective presentations.
* Highly developed organisational and planning skills with the ability to prioritise work effectively and manage competing priorities and deadlines
* Ability to adapt easily and quickly to changing environments and is responsive to varying business demands
* Values diversity, and contributes to an inclusive working environment where differences are acknowledged and respected
* Flexibility to travel is essential as the role will include extensive travel throughout New Zealand.
Join Us
Submit an online application today by selecting the 'Apply' link
Heritage Lifecare fosters an environment that celebrates diversity and inclusion. We uphold the principles of Te Tiriti o Waitangi.
Applications will be reviewed as they are received, and interviews may take place prior to the close date.
Applicants must have the legal right to work in New Zealand. Following NZ Immigration requirements, we must first consider candidates that already hold the right to work in NZ for this role. Therefore, we may be unable to support a visa application for this role.
* PD_Payroll-Implementation-System-Administrator.pdf
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