Role Summary:
We are seeking a highly skilled and dedicated professional to fill the position of Client Service Officer.
This role involves working directly with support services and clients in their homes and communities, providing tailored assistance options.
* Regular visits to tenants in their homes, rostered shifts at the counter or over the phone, and collaboration with the team.
* The use of various technologies, including IPAD, online phone systems, and online forms.
* Supporting outreach services in local communities and homelessness initiatives.
The ideal candidate will possess strong client focus, commitment to culturally sensitive customer service, and passion for making a positive impact.
As a valued member of our team, you will have opportunities for learning, development, and internal career progression. You will also enjoy generous leave entitlements, including flexible leave, and access to corporate vehicles for travel between offices and clients' homes.