OverviewReceptionist (Call Centre) role at NPAworldwide.
Our client is seeking a friendly and experienced Receptionist to join their busy dental practice located in Joondalup.
Known for providing quality care with a personal touch, this well-established clinic offers a warm, professional environment for both patients and staff.Job DetailsThis is a permanent, full-time position across 4 days per week (35.5 hours total).
This role is for someone with solid call centre or phone-based sales experience looking to apply their strong customer service and selling skills in a stable, people-focused, medical environment.ResponsibilitiesWelcoming patients and managing front-desk operations with warmth and professionalismHandling calls and patient bookingsProviding information to patients regarding treatments and servicesSupporting the team with daily administrative tasksAssisting with patient follow-ups and schedulingUsing dental practice software and adapting to new systems as requiredQualificationsPrevious call centre experience is a plusProven experience in the dental or healthcare industry is essentialStrong customer service skillsProficient computer skills and the ability to learn new practice softwareSales experience or an understanding of patient conversionExcellent communication and interpersonal skillsAbility to work collaboratively in a team environmentOpenness to feedback, coaching, and ongoing mentorshipA growth mindset and eagerness to learn something new every dayFull working rights in AustraliaCompensationSalary Type: Annual SalarySalary Min: A$57,387Salary Max: A$62,940Currency Type: AUDSeniorityEntry levelEmployment typeFull-timeJob functionAdministrativeIndustryStaffing and Recruiting
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