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Family support specialist

Hervey Bay
beBeeSupport
Posted: 11 July
Offer description

Case Manager Job Description

As a Case Manager, you will be responsible for providing intensive support to vulnerable families with children and young people who are at risk of involvement in the statutory child protection system.

* Work collaboratively with families to identify and prioritise their presenting needs and provide intensive support interventions and engagement with specialist services.
* Develop engagement strategies for families experiencing domestic and family violence.
* Conduct home visits and continually assess safety and child protections concerns.
* Identify, develop and maintain case plans and goals with families so child protection concerns are addressed.
* Liaise and negotiate with service providers including Child Safety.
* Independently manage a case load of families.

* University degree qualifications in human services or related field or current enrolment.
* Working knowledge of domestic violence issues and issues associated with families at risk of entering the child protection system.
* Track record in negotiating with service providers.
* Demonstrated interpersonal and communication skills.
* Effective written communication including the capacity to conduct assessments and develop an evidence-based rationale.

* A fortnightly Rostered Day Off (RDO).
* Salary packaging up to $18,550 per year to increase your take home pay.
* Birthday bonus day off.
* Paid 2 hours per month to donate to a worthy cause of your choice.
* Opportunities for advancement with our 'grow your own' approach.
* External supervision.
* Leadership programs with the Institute of Managers and Leaders.
* Leaders Lab, development support for employees aspiring to leadership roles.
* Workplace Chaplaincy for face to face, confidential support.
* Westpac Corporate Partner program with discounted bank products and financial education.


IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds. We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia. The successful applicant will be required to obtain background checks prior to employment, including a Working with Children Check.

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