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Client & office services assistant / corporate receptionist

Perth
HopgoodGanim Lawyers
Receptionist
Posted: 4 February
Offer description

Be the welcoming face of our Perth office, delivering exceptional client service and supporting high-quality office operations.

* Join a collaborative and friendly team environment
* Paid birthday leave - because your day should be celebrated
* Dedicated learning & development programs for all employees

Our Role

An exciting opportunity has arisen for a Client & Office Services Assistant / Corporate Receptionist to join our Client and Office Services team. You will be the first port of call for our valued clients, visitors and team in our Perth office along with delivering high quality and professional office facilities for HopgoodGanim including face-to-face client care for both our internal and external clients.

Key to this role is providing exceptional service to both internal and external clients, including responsibility for:

* Greeting clients in a warm and professional manner on arrival
* Answering calls promptly and managing the switchboard operation
* Managing conference room bookings and servicing rooms
* Preparing coffees and other beverages
* Opening and distributing mail
* Document production (printing, binding, scanning, copying)
* Processing incoming and outgoing couriers and mail (postage)
* Management of Safe Custody
* Archiving management
* Ordering catering and assisting with event setups when required
* Ensuring the reception area is tidy at all times
* Maintenance of client and staff kitchens
* Stocktaking consumables
* Assisting marketing team with function set up and pack downs
* Other office services and administration duties as required

We are looking for someone who understands how to provide that 'next level' customer service and has held a similar position in a professional services or ideally, in a tourism or hospitality environment. Having experience working 'front of house' would be advantageous. You will be a team player, well-presented and have strong interpersonal skills. You will have the ability to manage the demands of a busy role including high levels of organisation and efficiency and the ability to remain calm and composed under pressure.

We are looking for someone with a strong sense of proactivity and curiosity to always deliver high levels of service. Experience using Microsoft Office is also essential and experience using digital phone consoles will be highly regarded.

Working at HG

Based in our Perth office at Allendale Square, as a law firm of just over 300 people nationally, HopgoodGanim offers flexible working arrangements and a number of benefits including:

* Dedicated learning & development programs for all employees
* Clear annual review and promotion cycle
* Access to paid parental leave (up to 20 weeks for eligible employees)
* Paid fertility leave
* Paid birthday leave - because your day should be celebrated
* Fun mid-year and end-of-year team celebrations including our HG Way Awards night

We are not accepting candidates from agencies at this time.

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