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Case manager

Mount Isa
Queensland Corrective Services
Posted: 4 June
Offer description

Are you driven to make a meaningful impact in your community? A career as a Case Manager in Community Corrections offers a unique opportunity to play a vital role in enhancing public safety. By delivering evidence-based case management and tailored support, you will help reduce reoffending and support individuals on their path to positive change.

Locations

Various locations statewide (Brisbane, South Coast, Central, Northern, North Coast, Southern, Far North regions).

About the Role

Community Corrections supervises individuals in the community under court and Parole Board Queensland orders. As a Case Manager, you will be part of a team that supervises individuals under community-based orders, helping them meet their obligations and access support to make meaningful life changes. Your role is vital in maintaining the safety of the community through reducing the risk of supervised individuals reoffending.

Responsibilities

* Ensuring community safety by effectively interviewing individuals, identifying potential risks, and responding promptly with appropriate risk management strategies
* Leading efforts to rehabilitate and reintegrate individuals under community supervision
* Supporting public safety by ensuring compliance with the conditions of community-based orders
* Deliver evidence-based case management, develop tailored supervision plans, and guide individuals on their journey toward a crime‐free future
* Managing complexity and pace by effectively multitasking in a dynamic operating environment
* Applying policy and procedural frameworks to day‐to‐day offender management practices with accuracy and sound judgment

Qualifications

* You must hold a bachelor's degree in a field related to human services or criminology, such as Law, Justice, Humanities, Psychology, Social Sciences, Behavioural Science, Social Welfare, Health, Education, Business, or Aboriginal and Torres Strait Islander Studies. If you're in your final year of study, you're encouraged to apply for temporary vacancies. You will be assessed for a suitability‐based talent pool, conditional on completing your degree and providing formal proof from a recognised tertiary institution.
* Successful applicants appointed will be required to complete the Certificate IV in Correctional Practice (Community) within 12 months of commencement; full certification must be achieved within 18 months.
* Must hold a current C class driver's licence.
* Possess the right to live and work in Australia.

How to Apply

Submit your application via Queensland Government SmartJobs including a current resume and a brief (1-2 pages) cover letter addressing the key responsibilities and how you meet the requirements of this role.

Further Information

We are committed to equity, diversity, and inclusion. If you have a health condition, disability, or cultural or linguistic background that requires adjustments, please let our Talent Acquisition team know. We will support you to participate equitably throughout the recruitment process. We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications to remain current for 12 months.

Job Ad Reference: QLD/650436CAP/25

Closing Date: Friday, 24th July 2026

Occupational group: Community Care

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