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Client service administrator

Melbourne
Byfields
Posted: 19 December
Offer description

Client Service Administrator | Immediate Start Available
Take ownership, show initiative, and help deliver outstanding client outcomes in a role that values both independence and teamwork and a firm that puts people first.
About us
From our humble beginnings in Northam in the early 20s, Byfields has grown to six offices across WA, delivering leading Business Advisory and Taxation services to our clients.
Here, continuous learning and client satisfaction are our priorities, along with creating a collaborative, supportive culture.
Delivering leading Business Advisory and Taxation services to our clients.
Continuous learning is our priority.
Client satisfaction is our priority.
At Byfields, we work together to grow in a safe, valued, and rewarding environment, guided by our core values of honesty, integrity, respect, and accountability.
About the opportunity
Join us as a Client Service Administrator (CSA) at our Belmont Office, WA where your communication, organisation, and problem-solving skills will shine.
No two days are the same as a CSA at Byfields
It's a dynamic role, with lots of moving parts.
If you're detail-oriented, love variety, and enjoy helping clients make sense of accounting and compliance processes, then this is the role for you.
Responsibilities
In this position, you can expect to:
Build and maintain positive rapport with clients and staff.
Coordinate tasks efficiently to manage daily operations.
Maintain financial records, streamline workflows and ensure accurate data entry.
Liaise with stakeholders, prepare client documentation, and respond to client queries.
Assist accountants in setting up and finalising tax work, lodge activity statements, and manage vital ATO correspondence.
Set up new companies, handle ABN and TFN applications, manage client tax registrations, and keep tax lodgments on track.
Keep the office running smoothly by supporting the wider team and backing up reception where necessary.
Apply your systems know-how by getting up to speed with our software.
Demonstrate flexibility and a team-first attitude.
About you
Do you bring confidence, initiative and a strong focus on process and results?
This role suits a proactive individual who excels at client service, fosters positive relationships with colleagues, and continuously seeks ways to improve efficiency and impact.
Key qualities include:
Efficient task coordination, high attention to detail and time-management skills.
Strong team-player qualities and the ability to foster positive relationships.
Confidence in learning and using various software systems.
Proven problem-solving abilities.
Proficiency in the MS Office suite.
Previous experience in a financial, legal, accounting or professional services industry will be highly regarded.
What's on offer
Byfields offers a supportive and flexible work culture where your contributions are valued.
5 weeks annual leave
Flexible working arrangements
Support for learning and development
Small, friendly, and comfortable office culture
Supportive work environment that values your contribution.
Small-firm mentality with big-firm opportunities and a supportive team culture.
Easily accessible location with free parking in Belmont.
Regular office and team functions.
Employee assistance program.
Discounted health benefits.
Our people make Byfields a great place to work – join us by applying today.
Screening will commence immediately.
For the right candidate we may consider some flexibility in working hours.
How to apply
If what you have read excites you, apply now
We encourage candidates to apply even if they don't meet all requirements but believe they have the potential to excel in this role.
For more information about who we are and what we do please visit our website or follow us on LinkedIn:
company /
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Please note: Applicants must hold full time legal working rights in Australia to be eligible for this position.
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