Job Overview
We are seeking a highly skilled and motivated professional to fill the role of Technical Support Specialist. This position will be responsible for providing exceptional customer service, resolving technical issues, and ensuring seamless project delivery.
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* Responsible for managing and resolving technical support tickets in a timely and efficient manner.
* Collaborate with cross-functional teams to deliver high-quality solutions and services.
* Utilize strong problem-solving skills to troubleshoot complex technical issues.
* Provide detailed documentation and updates to stakeholders on progress and resolution.
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Key Responsibilities
1. Technical Issue Resolution
2. Customer Communication
3. Project Management
4. Documentation and Reporting
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Required Skills and Qualifications
* Bachelor's Degree in Computer Science or related field.
* Minimum 2 years of experience in technical support or related field.
* Excellent communication and problem-solving skills.
* Strong knowledge of software development and technical systems.
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Benefits
* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* Collaborative and dynamic work environment.
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How to Apply
If you are a motivated and results-driven individual with a passion for technology, please submit your application along with your resume and cover letter.