The purpose of this role is to oversee the management of risks and compliance within a store environment.
This involves being the first point of contact for visitors, contractors, and colleagues while managing access to and from the store.
Additionally, administrative support will be provided for risk prevention and compliance tasks, including audits, incident reporting, database management, and filing.
The role also includes monitoring and reviewing CCTV, conducting investigations, responding quickly and efficiently to alarms, and initiating emergency response procedures when required.
Maintaining the store's compliance with all applicable laws, rules, and regulations is another key aspect of this position.
The role requires strong communication skills, with the ability to remain calm during emergencies and deliver clear instructions.
Effective time management and organizational skills are also essential for handling multiple tasks and ad hoc requests while maintaining daily responsibilities.
Familiarity with computer systems and the ability to complete administrative and reporting tasks accurately and efficiently is necessary.
A proactive and problem-solving mindset with a focus on continuous improvement is required for this role.
Key Responsibilities
* Manage access to and from the store
* Provide administrative support for risk prevention and compliance tasks
* Monitor and review CCTV footage
* Conduct investigations and respond to alarms
* Maintain store compliance with all applicable laws, rules, and regulations
Requirements
* Valid Security license and First Aid & CPR certifications or willingness to obtain them
* Strong customer focus and ability to remain calm during emergencies
* Effective time management and organizational skills
* Familiarity with computer systems and ability to complete administrative and reporting tasks accurately and efficiently
* Proactive and problem-solving mindset with a focus on continuous improvement
Benefits
* Above award rates and penalty rates (including Sunday and Public Holidays)
* 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave, and much more
* 24/7 access to Employee Assistance Program for health and wellbeing support
* 15% Co-worker discount
* Low-cost nutritious meals and complimentary drinks in Co-worker restaurant
* Co-worker uniform provided
* Free Co-worker parking
* Bonus programme (where eligible)
* Benefits Membership (savings and discounts on everyday expenses, entertainment, retail, and well-being offers)
Working at IKEA
We believe that everything we do comes with the responsibility to create a positive impact on people, society, and the planet.
We care about people and planet, promoting health and wellbeing and nurturing career development opportunities to unlock potential.
Our culture and values guide us, creating a great place to work and standing for equality, diversity, and inclusion.