Full Time - Bendigo, VIC
Optical Receptionist/Assistant – Wills Street Eyecare (Bendigo)
Full-time
Wills Street Eyecare is a respected independent optometry practice in Bendigo, providing high-quality clinical care and personalised sale of frames and lenses to the local community. We're seeking a friendly, organised, and proactive Optical Receptionist to support the day-to-day running of our busy practice.
This role is ideal for someone who enjoys working with people, thrives in a fast-paced healthcare environment, and takes pride in delivering excellent patient experiences from the moment patients walk through the door.
Key Responsibilities
* Welcome patients in a warm and professional manner
* Manage appointments, patient enquiries, and daily reception operations
* Support the dispensing team in administrative and retail tasks
* Process payments, Medicare, and Health Fund claims accurately
* Maintain a clean and organised practice environment
Who We're Looking For
* A great communicator, who enjoys creating positive patient experiences
* Professional, calm and capable presentation
* High levels of organisation and attention to detail, with the ability to multitask
* A supportive team player with a proactive and positive attitude
* Willingness and aptitude to learn
* Confidence using Microsoft applications and learning new IT systems
* Previous experience in medical reception, healthcare administration, customer service, or a similar role highly regarded. Role can be expanded for those with optical dispensing experience.
What's On Offer
* A supportive and collaborative team environment
* A stable, full-time position in a community-focused independent practice
* Opportunities for ongoing learning and professional development
If you enjoy helping people and are looking to join a welcoming practice that values professionalism, teamwork, and patient care, we'd love to hear from you.
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