Are you a strategic leader with a passion for transforming the lives of vulnerable young people?
Our client, a well-established not-for-profit organisation, is seeking a Residential and Specialised Support Manager to lead and grow a suite of programs that support young people across Central Queensland.
This position can be located in either Rockhampton or Gladstone.This is an opportunity to manage a portfolio, build strong partnerships and deliver best practice services for young people transitioning through residential care, post-care and specialised support.About the RoleReporting directly to the CEO, the Residential and Specialised Support Manager will oversee the organisation's /7 Residential Care services and Specialised Support programs, including:Residential Care: Delivering trauma-informed care for young people in therapeutic home settings.Next Step Extended and Post-Care Support: Assisting young people aged – as they transition out of care.Individual Placement Support (IPS): Providing tailored in-home and community-based services for young people in the child protection system.You'll be responsible for leading a team, ensuring operational excellence, meeting licensing and accreditation standards and driving service expansion.Key ResponsibilitiesLead, manage and expand residential and specialised support programs across Central QueenslandOversee service quality, staff performance, compliance, and operational effectivenessProvide strategic direction and support for Residential Care Coordinators, House Managers, and specialised support staffFoster partnerships with government departments and community providersMaintain program compliance with all relevant legislation, contracts, and accreditation frameworksEnsure positive outcomes for young people through a trauma-informed, person-centred approachLead funding submissions and tender applications to support program growthMonitor budgets and financial performance in line with contract expectationsChampion a culture of safety, continuous learning, and staff wellbeingAbout YouYou're an experienced and driven manager with a strong background in child protection, residential care, or youth services.
You're passionate about creating real outcomes for young people.You'll also bring:A Degree in Social Work, Psychology, Behavioural Sciences or a related fieldMinimum 5 years of experience in a senior management role in community or child protection servicesDeep understanding of trauma informed care, child development, and therapeutic practicesStrong financial acumen and operational oversight capabilityExperience managing government contracts, service agreements, and compliance frameworksExcellent communication and stakeholder engagement skillsProven ability to lead, coach and support multidisciplinary teams across dispersed locationsA proactive, solution-focused mindset with a strong outcomes orientationAdditional RequirementsCurrent Blue Card (Working with Children) and Yellow Card (or eligibility to obtain)COVID- vaccination as per public health requirementsQueensland Open Driver's Licence (or equivalent)Willingness to travel as requiredWhy join Our client?
Strategic leadership opportunity with real community impactPurpose-led, supportive and dynamic organisational cultureCompetitive salary aligned to Level 8 SCHADS Award + super + salary packagingOpportunity to shape and grow innovative programs across Central QueenslandJoin a team deeply committed to the wellbeing and future of young peopleReady to make a lasting difference in the lives of young people?
Apply now or call Mel Ireland with your questions, 9 8.#SCR-melanie-ireland Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
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