We have an exciting opportunity for an experienced Process Business Analyst to join our enterprise client on a national project. These roles are based in Adelaide and VIC. These are initial 3 month contracts with a view to extend working on a large program of work. This is a hybrid working environment close to public transport requiring you to attend the office 3 times per week wit with the exception of QLD which is remote working. You must be available to start in mid-late January to qualify for the role and be available to interview w/c Monday 22nd December. Responsibilities: Gather the business, technology and compliance requirements to ensure that the gap is bridged between both teams. Identify gaps and improvements and recommend technology enablement. Ensure that detailed documentation is captured as required. Conduct a detailed gap analysis using 'AS-IS-TO-BE' methodologies. Produce process flows, user stories and workflows in addition to system documentation. Collaborate effectively with both the technical and business teams throughout the program lifecycle to ensure that deadlines are met as required. Experience / Skills Required: Strong experience working in a Business Analyst role with a strong focus on process improvement. Previous experience / good understanding of ServiceNow application. Experience working on compliance related projects would also be highly desirable. Good experience working in a large enterprise environments. Experience working with Lean process improvement. Ability to document detailed requirements and communicate it back to business and technical team using process maps, workflows and supporting documentation. Ability to recommend lean process / technical improvements, and operational efficiencies. Experience in documenting risk assessment and process improvement and transition into BAU. Strong stakeholder management skills at all levels including junior team members. Excellent written and verbal communication skills. You must have full working rights in Australia. Click on the link to APPLY NOW to be considered for this role.