Lead Store Sales and Operations Manager
We are seeking a highly skilled professional to lead our store sales and operations team. As a key member of our management team, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring the efficient operation of our store.
Job Description:
Key Responsibilities:
* Drive a customer-centric culture and create a warm and meaningful in-store experience
* Develop and implement sales strategies to achieve business targets and grow sales revenue
* Ensure all team members have a clear understanding of business objectives and commercial acumen
* Inspire and empower your team through collaborative leadership, training, and development
* Work collaboratively with other managers to achieve shared goals and objectives
* Embody our core values of Customer Obsession, Collaboration, Inspiration, Responsibility, and Dedication to Quality
Requirements:
Essential Skills and Qualifications:
* A passion for retail and exceptional service skills
* Proven experience in managing fast-paced retail or hospitality businesses
* Ability to manage budgets, interpret financial reports, and generate efficient rosters
* Experience in managing large teams, developing their performance, productivity, training, and development
* Operational excellence, stock control, and visual merchandising expertise
* Strong relationships with stakeholders across the business
Benefits:
What We Offer:
* A competitive remuneration package, including incentives
* Seasonal product allowances and generous discounts on our products
* Excellent career progression opportunities, regular training, and on-the-job development
* A genuine, open, and high-performing culture
* The opportunity to become involved in our Corporate Social Responsibility program, supporting community partnerships
About Us:
Our Vision:
We aim to help men make their mark by providing expertly tailored garments that pair skilful design with time-honoured craftsmanship. Our goal is to deliver exceptional customer service, drive sales growth, and ensure the efficient operation of our stores.