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Project and Change Manager - South Bank, QLD
Apply now Refer a friend Job no: 527396
Brand: Marketing
Work type: Full time
Location: Queensland
Categories: Marketing, Web, Creative & UX, Information & Technology
Operating within our Global Marketing Operations and Digital sectors, this position merges structured project delivery with human-centric change leadership to ensure that business outcomes are achieved sustainably. A strong blend of program coordination, strategic foresight, and communication skills is essential—emphasising adaptability, stakeholder trust, and commercial awareness in a complex, multi-brand B2B environment.
Our Ideal Candidate:
7+ years in project, change, or transformation management, preferably in global B2B settings
Skilled at handling multiple projects across various stakeholders, time zones, and workstreams
Familiar with change management frameworks (ADKAR, Prosci, Kotter) applied across business units
Familiar with project management methodologies and delivery styles
Experience in marketing, digital, sales enablement, or customer-facing transformation within B2B
Proficient in project planning tools (Smartsheet, Asana, Jira, Monday.com) and change enablement resources
Adaptable to ambiguity, prioritising with limited information, and adjusting pace in fast-paced environments
Experience in travel, technology, or professional services sectors
Education:
* Bachelor's in Business, Project Management, or related field
* MBA or Post Graduate Certificates in relevant areas
* Project management certification (PMP, PRINCE2, PMI-ACP)
* Change management certification or training (Prosci, Kotter, ADKAR)
Your Day to Day:
Project Delivery & Execution
* Lead complete planning and delivery of strategic projects
* Manage project plans, budgets, and risks
* Coordinate globally for clear accountability
* Identify risks and implement mitigations
* Prioritise to achieve timely, budgeted outcomes
Change Management & Stakeholder Engagement
* Plan change management: stakeholder analysis and readiness checks
* Develop change plans with communication, training, and engagement
* Serve as communication bridge for clear messaging
* Build readiness and trust among stakeholders
Communication & Governance
* Facilitate steering meetings and updates for global stakeholders
* Ensure accurate documentation and reporting
* Create clear project materials like timelines and presentations
Cross-Functional Collaboration
* Work with marketing, sales, finance, and product leaders on initiatives
* Align with global strategy while supporting regional needs
* Foster relationships for integrated execution
What you'll Enjoy:
Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work Australia New Zealand Pty Lt
Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
Development:Individualised Learning & Development pathway options
Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health:Support and Employee Assistance Program for staff and family
Social:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability:The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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