Senior Truck Service Advisor - Wollongong, NSW Earn $85,000–$100,000 super and UNCAPPED commission potential! Enjoy the convenience of a fully maintained company vehicle. Industry leading training and ongoing career development About the company Are you a highly skilled and experienced Service Advisor or mechanic ready to take the next step in your career? Our client is a trusted leader in the trucking industry, looking for a dedicated professional to join their team as a Senior Truck Service Advisor About the role As an experienced Senior Truck Service Advisor, you will play a key role in ensuring exceptional service for our valued customers. Duties Provide exceptional customer service across all channels, including written, phone, and face-to-face interactions. Create customer appointments and book all service, maintenance, and repair work efficiently. Managing check-ins and check-outs for truck servicing. Monitor vehicle progress throughout the day and provide regular updates to customers. Preparing and providing accurate quotes and invoices. Dealing with and completing warranty claim adjudication and informing customers of expected costs and warranty coverage Work collaboratively with the service team, workshop staff, and parts department to meet customer needs effectively. Skills and experience Has proven experience in a service advisor or technical role, preferably in the trucking or heavy vehicle industry. Is capable of handling multiple tasks in a fast-paced environment. Demonstrates a strong commitment to customer satisfaction. Dedication to customer satisfaction and service requirements Exceptional communication and interpersonal skills Strong time management skills The ability to problem solve and think on your feet Must be an Australian Resident or Citizen with full working rights. Benefits A competitive salary package: $85,000 - $100,000 super & Uncapped commission. A fully maintained company car. Monday to Friday hours (8:00 am - 5:00 pm) and every second Saturday. The opportunity to work with an industry leader and grow your career. How to Apply If you are interested in joining a successful business for this fantastic full-time position, please send us your resume today. Not the job you are after? For more Senior Truck Service Advisor jobs or other automotive jobs, please see our website: www.justautomotiverecruitment.com.au