Our client, a leading international Facilities Management service provider is looking to recruit an experienced, Contract Manager who can operate at a senior level.
The Role:
Deliver service excellence to the contract through efficient and accurate administration and monitoring of performance, ensuring the delivery of work is carried out in line with the contract KPI's.
Manage the contract compliance correspondence, reporting, revisions, notices etc.
Analyse complex data, facts, situations and performance reports to resolve issues, forecast trends, propose and implement management strategies and suggest solutions on complex operational/service and commercial issues.
Develop and maintain excellent relationships with stakeholders, vendors and subcontractors.
Coordinate and manage the implementation of the Service Delivery Plans.
Generate reporting (monthly and quarterly) on time and to a high standard.
Respond to client enquiries and escalations efficiently and effectively.
Be a visible lead in the ongoing development of the client relationship.
Coach, guide, train and mentor staff across risk control, distribution of information and continuous improvement.
Create a positive culture where people are engaged and motivated to do their best.
Key Skills:
Experience interpreting financials and estimating costs for decision making, business planning and performance.
Extensive background in facilities management and contract performance management in a service-related or government contracting industry.
Proven ability to build strong client relationships and customer centric solutions.
Excellent verbal and written communication skills.
10+ years experience of contractual performance management.
This senior level role is offering excellent long term career development opportunities and a competitive salary package.
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