About Resolution Life
Resolution Life Australasia is one of the leading life insurers in Australia and New Zealand with 1 million customers with superannuation investments and life insurance policies managing approximately A$30 billion in assets and have **** employees across Australia and New Zealand.
The Opportunity
We're looking for a sharp and organized Audit Support Analyst to join our Sydney team on a contract through to 31 March ****. This role is key to supporting external audit processes by coordinating documentation for premiums and claims samples tracing transactions across systems and helping deliver high-quality balance sheet reconciliations. You'll play a vital role in ensuring audit evidence is accurate, complete and delivered on time enabling smooth execution and regulatory compliance.
You'll act as the bridge between auditors and business units working closely with teams across Finance, Claims and Customer Service to gather and validate documentation. Your ability to manage competing priorities, follow through on audit requests and resolve blockers will be essential to keeping everything on track. Clear communication and strong stakeholder relationships will be central to your success.
Beyond day-to-day coordination you'll contribute to process improvements by identifying ways to streamline sample collection and reconciliation workflows. You'll maintain detailed tracking support post-audit reviews and ensure all activities align with internal policies and risk protocols. If you thrive in fast-paced environments and enjoy working across teams to deliver results this role offers a great opportunity to make a meaningful impact.
Your Story
We have adopted agile ways of working providing a flexible environment for individuals to make a significant contribution to our success through the application of their skill and experience. To thrive in this environment ideally a candidate has the following attributes:
Experience in financial services insurance or audit support roles.
Strong organizational and communication skills.
Familiarity with claims and premium processes.
Experience in the reconciliation of balance sheet accounts.
Proficiency in Excel and document management systems.
Ability to work under pressure and manage multiple deadlines.
Why Join Us
At Resolution Life Australasia we provide a flexible work environment and access to a range of employee benefits that will support you both personally and professionally including:
Career pathways including local and global mobility opportunities
Leading Learning Platforms and support in professional development
Health and Wellbeing Programs
Accessibility and Checks
Before commencing employment in this role you will need to provide two references, full working rights and complete police and credit checks through an online provider. As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at ______.
Key Skills
IT Experience
Problem Management
Desktop Support
Citrix
Mobile Devices
Windows
Customer Support
Help Desk
Operating Systems
Technical Support
Troubleshooting
Application Support
Employment Type: Full-Time
Experience: years
Vacancy: 1
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