Job Description:
Royal Automobile Club of Queensland (RACQ) is seeking a highly motivated and customer-focused individual to join our team as a Member Engagement Consultant.
About the Role:
The ideal candidate will have excellent communication skills, a willingness to learn, and a passion for delivering exceptional customer experiences.
As a Retail Consultant, you will be responsible for creating tailored solutions for RACQ members across a range of products and services. Your key responsibilities will include:
* Providing exceptional customer service through face-to-face and phone interactions
* Delivering personalized solutions to meet the needs of RACQ members
* Building strong relationships with colleagues and members
About You:
To succeed in this role, you will need to possess:
* A strong desire to help others and provide exceptional customer service
* The ability to work in a fast-paced sales environment
* Strong written and verbal communication skills
* A can-do attitude and willingness to learn
What We Offer:
RACQ offers a dynamic and supportive work environment, with opportunities for professional growth and development. Some of the benefits of working with RACQ include:
* Financial benefits and discounts on RACQ products and services
* Opportunities for flexible working arrangements
* Investment in your development through training and learning programs
Please note that as part of the application process, RACQ may require video interviews, psychometric assessments, and/or a criminal history check. If you require any adjustments during the application process, please advise the RACQ Careers team.