Position Title: Delicatessen Assistant & Sandwich / Roll Maker
Location: Coogee, WA
Reports to: Deli Manager / Store Manager
Job Type: Casual / Part time conversion available
Hours: 15-30 per week, weekend availability a must
Position Summary:
The Delicatessen Assistant & Sandwich Maker plays a crucial role in providing exceptional customer service while assisting in the day-to-day operations of the delicatessen. This position is responsible for preparing a variety of fresh sandwiches, salads, and deli products, maintaining high standards of hygiene, and ensuring customers receive quality, made-to-order food in a timely manner. This role also involves assisting with stock management, food preparation, and maintaining a clean, organized, and inviting work environment.
Key Responsibilities:
* Sandwich Preparation: Prepare and assemble a wide variety of sandwiches, wraps, and salads according to customer preferences or standard recipes while ensuring consistency, quality, and presentation.
* Customer Service: Provide friendly, knowledgeable, and efficient service to all customers, taking orders, answering inquiries, and offering recommendations.
* Deli Counter Support: Assist with cutting meats, cheeses, and other deli products to customer specifications. Weigh, slice, and pack deli items with attention to detail and accuracy.
* Food Preparation: Help with the preparation of other deli offerings, such as salads, cold cuts, soups, and hot foods, following health and safety standards.
* Stock Management: Monitor product levels, assist with stock rotation, and inform supervisors of inventory needs to ensure the deli section is fully stocked and organized.
* Cleanliness and Safety: Maintain a clean, organized, and sanitized work environment, adhering to all food safety guidelines and sanitation regulations.
* Equipment Maintenance: Operate deli equipment, such as slicers, ovens, and refrigerators, in a safe manner and assist with regular cleaning and maintenance.
* Team Collaboration: Work as part of a team to meet operational goals and ensure a seamless customer experience, particularly during busy periods.
* Upselling and Product Knowledge: Educate customers on product offerings, promotions, and specials, and encourage sales of complementary items.
Skills and Qualifications:
* Previous experience in food service, particularly in a delicatessen or sandwich-making environment, is preferred but not required.
* Strong customer service skills with a friendly and approachable demeanor.
* Ability to work in a fast-paced environment while maintaining quality standards.
* Attention to detail in food preparation, presentation, and hygiene.
* Basic knowledge of food safety and sanitation practices.
* Ability to lift and carry heavy items, and stand for extended periods.
* Strong communication skills and ability to work collaboratively in a team setting.
* Flexibility in working hours, including weekends and holidays, as needed.
Physical Demands:
* Ability to stand for extended periods, bend, and lift up to 15 kilos.
* Ability to work in a kitchen or food service environment with exposure to hot surfaces, sharp objects, and cold storage.
Why Join Us?
* Competitive salary and benefits.
* Opportunity to work in a fun, fast-paced, and supportive environment.
* Employee discounts on food and products.
* Growth opportunities for career advancement within the company.
Job Type: Casual
Pay: $33.19 – $66.38 per hour
Benefits:
* Employee discount
* Employee mentoring program
* Free drinks
* Free food
* Professional development assistance
Application Question(s):
* Do you have experience working in a deli / cafe / retail venue, where you interacted with customers and prepared food? (Yes/No)
If yes, please briefly describe your experience
Work Location: In person