Company: Marsh
We have an exciting leadership opportunity for a seasoned insurance professional and inspiring people leader to join our Transport team within Affinity at Marsh. This pivotal role is ideal for an experienced broker who will oversee retention and growth, manage daily operations, mentor a professional team, and maintain key heavy motor client and insurer relationships.
As Head of Transport, you will lead a team of five direct reports and a broader group of brokers, championing service excellence across a diverse, high-value portfolio. You will also be responsible for budget management, retention and growth strategies, workflow oversight, team development, and quality assurance, while nurturing strategic relationships with key clients.
This role is based in Melbourne or Adelaide and offers a flexible hybrid working arrangement, with three days in the office and two days working from home.
We will count on you to:
* Provide strong day-to-day leadership and mentorship to a motivated team of brokers.
* Oversee workflow, development plans, and deliver technical oversight.
* Serve as a Senior Relationship Manager, building and maintaining trusted partnerships with key clients and insurers.
* Drive operational excellence and ensure consistent, high-quality client service delivery that supports retention.
* Outline and implement growth plan, working closely with and leveraging internal sales and marketing teams.
* Strengthen the transport broking capability as industry leading.
* Maintain and deepen your technical expertise across heavy motor, property, liability, marine, and management liability insurance classes.
* Cultivate productive internal relationships with Compliance, Legal, Operations, Analytics, Finance, Sales and Marketing.
What you need to have:
* Tier 1 Insurance Broking Compliance Accreditation (ANZIIF or equivalent).
* Proven experience in senior broking or leadership roles within transport or commercial insurance.
* In-depth technical knowledge of relevant insurance classes.
* Demonstrated success in leading high-performing teams, with strong skills in mentoring and talent development.
* Ability to balance operational leadership with strategic client management.
* Proactive, results-driven mindset.
Why join our team:
* We help you be your best through professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Please apply using the link below; applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
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