This role requires a dedicated business owner for the organisation's employee e-learning strategy and delivery. The Employee eLearning Manager is responsible for leading the design, development, and delivery of online learning programs and managing the Employee Learning Management System (LMS) for all employees, ensuring alignment with organisational goals and quality standards.
The post holder will establish the necessary governance and structure, ensuring the system is effectively maintained (with a dedicated team), and will be responsible for defining and delivering on mandatory compliance training requirements, including the development of compliance reports and scheduled reviews to ensure training completion. A key strategic focus will be the migration of employee learning into the SAP system to facilitate the decommissioning of existing, end-of-life, and under-utilised applications.
Key Accountabilities
- Ownership and Governance: Designing, delivering, and maintaining the governance, approach, and processes for the employee learning offering, which includes reporting and compliance management. This role acts as the definitive business owner for the e-learning function.
- Compliance and Reporting Structure: Standing up a structure of compliance reports and reviews, and ensuring that all mandatory employee training is successfully completed and auditable.
- System Management & Decommissioning: Managing the Employee Learning Management System functionality, including curriculum requirements. This is critical for the strategic goal of bringing more employee learning into the SAP system and assisting in the decommissioning of other existing applications that are end-of-life or not fully utilised.
- Content Design & Quality: Overseeing the creation, evaluation, and enhancement of employee e-learning modules, collaborating with subject matter experts to ensure learning experiences are compliant, engaging, and effective. Ensuring all e-learning upholds the intent of the organisation's strategy, policies, and procedures.
- Best Practice & Improvement: Researching and implementing best practice instructional approaches to enhance employee e-learning delivery and engagement, streamline processes, and introduce fit-for-purpose solutions.
- Stakeholder & Technical Support: Providing high-quality technical support, troubleshooting, and system documentation. Working closely with key stakeholders, including schools, support teams, and external partners, to develop, implement, and review e-learning initiatives.
- Needs Analysis & Risk: Conducting training needs analysis and reporting (analysis and insights) on learner engagement and compliance. Maintaining currency in legislative and regulatory compliance requirements to manage risk.
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