Customer Service Representative
This role involves working in a dynamic customer-facing environment, handling inquiries and providing excellent service to clients. To excel in this position, you will need to possess strong written and verbal communication skills.
The ideal candidate will have prior experience in an office setting and intermediate computer skills. Previous government experience is advantageous but not essential.
We are committed to diversity and welcome applications from individuals with diverse backgrounds. If you require adjustments to the recruitment process, please contact us using the provided details.
About the Role
This large NSW Government agency is seeking a dedicated individual to join their team. As a Customer Service Representative, your primary responsibilities will include:
* Providing exceptional customer service via phone and other communication channels.
* Responding to client inquiries in a timely and professional manner.
* Working collaboratively with colleagues to achieve team goals.
Key Requirements
To be successful in this role, you will need to possess the following skills and qualifications:
* 2-3 years of customer service experience in a call centre, admin, or retail environment.
* Excellent written and verbal communication skills.
* Prior experience in an office setting and intermediate computer skills.
* Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits
We offer a range of benefits to support your career development and well-being. These include:
* A competitive salary package.
* Ongoing training and development opportunities.
* A supportive and inclusive work environment.
Contact Information
If you are interested in applying for this role, please contact us using the provided details.