**Job Description:**
We are seeking a skilled professional to oversee the day-to-day operations of our produce delivery business. The successful candidate will be responsible for managing the logistics of produce procurement, packaging, and shipping. They will also be responsible for customer service, feedback management, and member engagement.
The ideal candidate will have excellent communication skills, with the ability to effectively communicate with customers, vendors, and internal stakeholders. They must also have strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
**Key Responsibilities:**
* End-to-end operational oversight of our produce delivery business
* Customer service, feedback management, and member engagement
* Produce procurement and wholesale account management
* Inventory, packaging, and logistics coordination
* Casual staff rostering and supervision
* Administrative duties including invoicing, scheduling, and reporting
* Quality assurance
**Required Skills and Qualifications:**
* Physical capability – be able to lift and move produce crates (up to 20 kg), climb ladders, work in narrow spaces, stand for long periods
* Prepared to work in a variety of weather conditions and temperatures - including in a cool-room environment
* A valid Australian driver's license and comfort driving a van in city traffic
* A passion for fresh food—with an appreciation for nutrition, seasonality, and flavour
* A belief in creating a community of loyal members who value nutrient-dense, farm-fresh food
**Benefits:**
This is an exciting opportunity to join a dynamic and growing team, contributing to the success of our direct-to-customer organic fruit and vegetable business. We offer a competitive salary package and a chance to make a real difference in people's lives through healthy, nutritious food.
If you are a motivated and organized individual with a passion for fresh food, we would love to hear from you. Please submit your application, detailing how you meet the required skills and qualifications above.