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Customer experience ambassadors

Brisbane
beBeeConcierge
Posted: 28 August
Offer description

Festive Season Concierge Team Members

Join us in delivering exceptional customer service and creating memorable experiences across our Westfield Centres.

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About the Role

We're hiring for seasonal casual concierge team members to support our car park, concierge and valet services during the festive season. As a key member of our team, you'll be the friendly face of our centre, ensuring that every customer leaves with a positive impression.

This is a great opportunity to be part of the excitement and magic of the holiday season while making a real difference in people's lives.

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Your Key Responsibilities

* Deliver exceptional service to customers and retailers, providing assistance and solutions to enhance their experience.
* Welcome guests at the concierge desk and assist with their needs, ensuring a seamless and enjoyable visit.
* Provide directions, information, and helpful solutions to promote a positive customer journey.
* Promote and sell Westfield Gift Cards and other services to add value to our customers' experience.
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What Sets Our Team Apart

We're looking for individuals who are passionate about delivering outstanding customer service, are confident in a fast-paced retail setting, and are available to work shifts from September to February, including late nights, weekends, and public holidays.

This is a seasonal casual role, offering flexibility and opportunities to develop new skills and gain valuable experience.

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Why Join Us?

As a valued member of our team, you'll have the opportunity to:

* Develop your customer service and communication skills in a dynamic and supportive environment.
* Work collaboratively with a diverse team to achieve common goals and deliver exceptional results.
* Be part of a vibrant and exciting shopping centre community, contributing to the success of our business.

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