Incident Isolation and Reporting Officer
Department of Justice and Community Safety VIC – Melbourne Northern Suburbs VIC
At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
The Department of Justice and Community Safety (Youth Justice) is responsible for the statutory supervision of young people in the criminal justice system in Victoria focussing on prevention, diversion, and early intervention as the most effective and fiscally responsible ways of reducing youth crime. As an area within the department, Youth Justice is always committed to the demonstration of the departmental values; serve the community, work together, act with integrity, respect other people and make it happen.
Youth justice custodial centres accommodate young people aged 12‑18 years who have been remanded or sentenced by the Criminal Division of the Children's Court, and some 18‑21 year olds sentenced by Adult Courts to a youth justice custodial centre.
Youth Justice Custodial Services aim to engage young people in change by addressing their offending behaviour and equipping them with the skills required for positive community participation, within a safe and secure environment.
Opportunity
* Ongoing, full‑time position based at the Parkville Youth Justice Precinct but working flexibly across other Youth Justice Custodial Precincts (Cherry Creek & Malmsbury), where needed to respond to operational requirements.
* YJW1 role: $60,295 – $77,430 per year plus super.
* Maintain a safe and secure environment for an accommodation‑based setting in a custodial precinct through the delivery of high‑quality administrative support and compliance assistance.
* Access, maintain and compile accurate entering of information into the client databases and registers, including handover and incident reports, ensuring attention to detail in daily records and adherence to department record‑keeping procedures within a timely manner.
* Provide direct care, supervision, safety and support for Young People in custodial facilities, supporting their personal development through monitoring, interacting and the modelling of appropriate behaviours.
* Maintain a secure environment through searches and security checks, monitor alarms and conduct the application of physical restraints as required and exercise specific delegations and functions as detailed in the relevant legislation, policies and procedures.
* Working as part of a team to provide support, advice and conflict resolution assistance with Young People, stakeholders, families and members of the community.
As an Incident, Isolation and Reporting Officer, you will be required and supported to complete the fully funded and provided Certificate IV in Youth Justice as a key component of your role.
To be successful in this role you will have
* Prior experience in systems or database maintenance within a regulated working environment desirable.
* Strong competency in using administrative and data entry skills, Microsoft Office Suite, departmental databases and hardcopy records.
* Current Victorian Driver's licence is desirable.
* Current statement of attainment for the first aid unit HTLAID011 Provide First Aid, to be obtained prior to commencement.
You will be required to obtain a Working with Children Check (WWCC) to be maintained by the employee for the period of employment.
What's in it for you?
You will be working for the Department of Justice and Community Safety, which is one arm of the Victorian State Government, a recognised top employer of choice nationally. All our staff work to the vision of a safe, just, innovative and thriving Victoria.
* Job stability – position as a member of the Victorian Public Service (VPS).
* A fair salary – enjoy great work conditions and salary sacrificing options.
* Transparent performance framework – approach your work with confidence in how you're tracking, working to professional development plans agreed on by you and your manager.
* Generous leave entitlements – provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate, and sick leave.
* Employee Assistance Program support – you are encouraged to use this short‑term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues. It is also available for financial counselling and retirement planning.
If you have any queries, please contact Ely Lee on *** or *******@justice.vic.gov.au.
Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.
Applicants are welcome to utilise support from the Aboriginal Recruitment Team throughout the recruitment process. Aboriginal candidates are encouraged to contact ***************@justice.vic.gov.au if they would like cultural support and guidance through the application process.
For Aboriginal Designated and Prioritised positions, a Certificate of Aboriginality (CoA) will be required prior to an offer of employment being made.
We want to make sure all Victorians feel represented by the department's work. One of the ways we do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.
We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.
If this sounds like a compelling job that you believe your skills would be a great match for, please APPLY NOW. Applications close 11.59pm, Sunday 21st December 2025.
How to apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre‑employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
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