Become A Bridal Jewellery Consultant At TMC Fine Jewellers
Due to continued growth, an exciting opportunity is available for motivated Casual Bridal Jewellery Consultant's to join our Brisbane team.
In this role, you will play a pivotal role in creating unforgettable moments for couples as they embark on the journey of discovering their dream rings.
You'll be responsible for conducting intimate by-appointment-only consultations. These consultations serve as an exciting one-of-a-kind experience for individuals or couples to discover our range, understand our process and begin the journey to co-creating their forever rings.
We are looking for motivated individuals with previous retail experience who will help support the exclusive in-store experience we offer.
Hours: 9:00am-5:00pm. The role's range between 10-15 hours per week. Availability on Friday's and Saturday's is essential.
Location: This position will be based at our New Farm Showroom in Brisbane.
Key Responsibilities
* Provide a supportive, personalised environment for our customers during each consultation. Ensuring each customer feels valued and supported throughout their ring journey.
* Work towards sales conversions in store as well as providing detailed handover to allow for client follow-up.
* Maintain the showroom's presentation and visual merchandising.
* Providing support to the management team in the day-to-day running of the showroom.
* Answering the showroom phone, supporting customers with their queries.
* When required, responding to relevant email inquiries, ensuring all communication with our clients is thoughtful and memorable.
* Learn and communicate extensive knowledge of moissanite, laboratory diamonds and bridal jewellery to our customers.
About You
To be successful in this role, you will have:
* Previous retail store experience (advantageous but not essential)
* Proven success in achieving KPI's
* Visual merchandising experience (advantageous but not essential)
* A growth mindset & positive attitude
* Excellent verbal and written communication skills
* The ability to following systems and processes
* The ability to multi-task
* Meticulous attention to detail with good time management skills and the ability to work under pressure
* The ability to build strong rapport with internal and external stakeholders
* Excellent data analysis skills
* A high level of computer literacy and POS competence
* Confident working autonomously
* General Jewellery industry and / or moissanite knowledge (highly advantageous but no essential).
* Experience in customer service (luxury customer service is favourable)
* Eagerness to learn and develop
About TMC Fine Jewellers
Here at TMC Fine Jewellers, we value each couple's unique love story. We craft bespoke, ethical and affordable bridal jewellery, and each interaction with our beautiful customers is truly special. We pride ourselves on providing an experience like no other, where customers are known by name, and not number.
TMC was founded on the principals of exceptional craftsmanship, traceability and ethicality and to pave the way for non-mined ethical engagement and wedding ring alternatives.
Working With Us
Diversity and Inclusivity
TMC Fine Jewellers is proudly an equal opportunities employer. We foster a workplace culture that builds respect, cultivates inclusiveness, promotes diversity and embraces the unique skills and qualities of all employees and members.
What We Offer
* A diverse and exciting role that contributes to each facet of our rapidly growing business
* Regular team events
* Flexible work arrangements
* Training and career development opportunities
* Staff product discount
If you think this is you, and would like to join our passionate team, please apply now or email with your cover letter and resume.