Job description
* Salary: $51.00 - $53.31
* Job Type: Contract - Full Time
* Location: Tamworth
* Job Category: Community Services and Development
Who We Are About
Since 2001, Centacare, a Social Services Agency of the Catholic Diocese of Armidale, has been a vital part of the local community. We provide a wide range of social welfare services to support individuals, families, and the broader community. As a Catholic agency, we welcome everyone—regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.
Our work is guided by our core values:
Dignity | Solidarity | Subsidiarity | Common Good
These principles shape how we deliver programs and support those who need us most.
What This Role Involves - What You Get to Do
As the Team Leader – Family Law Programs, you will lead a team delivering high-quality, client-centred services across our Family Counselling, Parenting Education and Men’s Behaviour Change programs. Reporting to the Program Manager, you will play a key role in driving service excellence, supporting staff, and ensuring programs meet their objectives across the New England and North West region.
You will balance leadership, service delivery, and stakeholder engagement while maintaining a small client caseload.
Key Responsibilities
* Lead, supervise, and support a team to deliver high-quality, client-centred services
* Provide regular supervision, coaching, and performance management
* Monitor program delivery, performance, and outcomes against funding requirements and KPIs
* Maintain a small client caseload in line with program expectations
* Build and maintain strong relationships with clients, stakeholders, and community partners
* Ensure compliance with legislation, funding requirements, and organisational policies
* Oversee accurate case documentation, reporting, and data collection
* Identify, manage, and escalate risks and incidents appropriately
* Contribute to continuous improvement, program evaluation, and quality initiatives
What We Offer
We are committed to our organisation’s growth and our team members’ well-being. Here’s what you can look forward to:
* Tax-free salary packaging – up to $18,500 for general living and entertainment expenses, increasing your take-home pay
* Support Growth & Transformation – Be part of a dynamic organisation undergoing positive change
* Flexible & Inclusive Workplace – Work within a supportive, collaborative, and values-driven team
* Professional Development – Ongoing learning and leadership development opportunities
* Meaningful Work – Make a real difference in the lives of individuals and families
Skills & Experience
We’re Looking For
* Bachelor’s degree in Psychology, Social Science, or related field (or equivalent experience)
* Demonstrated leadership and team management experience
* Strong communication and interpersonal skills
* Ability to manage competing priorities and meet deadlines
* Knowledge of community services frameworks, legislation, and best practice
* Experience in family law, counselling, or behaviour change programs (desirable)
Essential Requirements:
* National Criminal History Check
* Working With Children Check
* National Disability Worker Screening Check (if applicable)
* Valid NSW Driver’s Licence
* Willingness to travel across the New England and North West region
How to Apply
To be considered, please submit:
* A covering letter addressing the Essential Criteria
* Your resume
For more information or role-related queries, contact our P&C Team at using the subject line: Team Leader - Family Law - Tamworth enquiry via EthicalJobs.
This is a rolling recruitment process — interviews will be scheduled as suitable applications are received, so don’t wait to apply!
Applications close: 4:00 PM on the closing date.
Centacare is committed to the safety and well-being of children and vulnerable adults. Employment screening checks—such as Working With Children Checks, National Criminal History Checks, and National Disability Worker Screening Checks—are mandatory for all staff working with young people or adults at risk.
Click \"Apply Now\" below to begin your application and join a team that values dignity, solidarity, and the common good.