Claims Consultant Role
Your Impact
As a Claims Consultant, you will play a pivotal role in managing complex Workers Compensation claims in Darwin. Our business is committed to supporting injured workers through recovery and return to work.
About the Job
This challenging position involves working with stakeholders like employers, medical professionals, and injured workers to manage claims effectively. Your strong customer service skills and passion for helping people will be essential in this role.
* Key Responsibilities:
* Manage complex claims, ensuring timely resolution and effective communication with all parties involved.
* Build strong relationships with stakeholders, including employers, medical professionals, and injured workers.
* Provide exceptional customer service, responding to queries and concerns in a professional and empathetic manner.
Requirements
* Essential Skills:
* Strong customer service skills and passion for helping people.
* Resilience, empathy, and ability to support injured workers through recovery and return to work.
* Excellent communication skills and multitasking abilities.
Benefits
* Opportunities for Growth:
* We offer flexible work-from-home options, allowing you to maintain a healthy work-life balance.
* A supportive team environment that fosters collaboration and continuous learning.