Job Overview
A travel agency seeks a Customer Support Specialist to assist clients from booking to returning home.
This role involves handling inquiries, assisting with bookings, and ensuring exceptional service.
Key Responsibilities
* Handle customer inquiries in a timely and professional manner
* Assist with bookings and provide support throughout the travel process
* Evaluate and resolve customer complaints in a fair and efficient way
Requirements
To succeed in this role, you will need:
* Strong communication skills and the ability to work effectively with diverse groups
* Customer service experience, preferably in the travel industry
* A proactive attitude and strong problem-solving skills
Benefits
This position offers 100% remote work, providing flexibility and comfort while working from anywhere. Additionally, there are opportunities for growth and development within the company.
What We Offer
We offer a supportive and dynamic work environment that allows our team members to grow professionally and personally. Our goal is to provide excellent service to our customers while fostering a positive and inclusive workplace culture.