Australian Citizens With NV1 Clearance residing in Australia only respond.
* Contract start 26 February 2024 to 12 months, with 2 x 12 months extensions.
The NBA's core business is to deliver blood supply that is responsive to patients' needs, along with governance and policy regarding blood and blood products. The Information Technology Services section is responsible for delivering and maintaining projects, business-as-usual support, infrastructure, security, and operational call centre solutions that support the agency's vision of Saving and improving Australian lives through a world-class blood supply.
The program goal is to digitally transform the NBA's ICT capabilities with high-performing technology to modernise the sector.
The Infrastructure Engineer is required to undertake the following duties:
1. Support a variety of Windows Servers, SQL Servers, backup tools, support tools, and virtual infrastructure.
2. Install, configure, and maintain VMware virtualization products in a networked environment.
3. Automate system tasks using scripting or tools such as PowerShell, System Centre Configuration Manager, and other automation systems.
4. Provide technical support to resolve incidents and service requests effectively, promptly, and courteously.
5. Assist with the integration of cloud services into the NBA environment.
6. Operate in an environment compliant with the ACSC Information Security Manual.
7. Support and advise the CIO, Infrastructure team, and Architecture on infrastructure technology decisions.
8. Work with limited oversight as part of a small multidisciplinary team.
9. Develop documentation such as standard operating procedures and technical knowledge base articles, and assist in documentation and procurement matters.
10. Deliver a client-focused approach in work priorities and assist team members to complete projects and tasks effectively.
11. Perform server operating system upgrades, migrations, and patching activities under formal change management processes.
12. Perform infrastructure hardware replacements and upgrades under formal change management processes.
Every application must address selection criteria as part of the application submission:
1. Technical competence - Demonstrates the right skills and experience, a good understanding of the requirements, and works in an agile manner. Response must be no more than 1 page; resume does not factor into this limit.
2. Experience - Demonstrated previous experience in a similar role, delivering results and outcomes. Response must be no more than 1 page.
3. Capability - Availability and capacity to undertake the role, ability to develop and contribute to innovative solutions, decision-making skills, and issue resolution. Response must be no more than 1 page.
4. Cultural fit - Compatibility with the organisation's values and behaviours. Response must be no more than 1 page.
5. Value for money - Explanation of why the candidate offers good value. Response must be no more than 1 page.
Required Skills:
Glass, PowerShell, Information Security, Resume Oversight, VMware, Articles, Change Management, Supply, Architecture, Servers, Infrastructure, Automation, Availability, Technical Support, Integration, Procurement, Information Technology, Security, Windows, Documentation, SQL, Maintenance, Business Management
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