An exciting opportunity is now available for an experienced Trade Counter Sales professional to join the team at the Warwick Farm Trade Centre. This role offers an immediate start, a 6-month temporary contract, and a strong pathway into a permanent full-time position.
About the Role
Reporting to the Trade Centre Supervisor, this hands-on role is responsible for delivering professional customer service and accurate sales support at the front counter. You'll assist trade customers with orders, enquiries, stock information and payments, ensuring a smooth and efficient customer experience.
Key Responsibilities
* Prepare and accurately process sales orders, including pricing, delivery details, and product availability using SAP or similar systems.
* Process and reconcile EFT payments and manage stock movements required to fulfil orders.
* Respond promptly and professionally to customer enquiries at the counter, over the phone, and via email.
* Provide updates on sales orders and deliveries, ensuring excellent customer experience.
* Assist customers at the counter with sales and accessories enquiries.
* Maintain administrative accuracy and replenish counter stock/supplies as required.
* Work closely with internal Spare Parts and Delivery teams (this site does not have an attached warehouse).
About You
To succeed in this role, you'll bring a strong customer-service mindset and a background in trade or technical retail environments.
You will have:
* Experience in a trade counter, branch store, hardware, appliance, HVAC, or similar environment.
* Strong attention to detail and proven accuracy in data entry.
* Experience processing EFT payments and handling sales orders.
* Exposure to SAP, Salesforce, or similar ERP systems (highly regarded).
* Excellent communication skills and confidence handling enquiries or complaints.
* Ability to work independently, manage your workload, and contribute effectively in a busy team environment.
Ideal backgrounds include:
* Bunnings or hardware retail
* Harvey Norman or whitegoods/appliance sales
* HVAC trade assistants
* Trade retail or accessory stores
Why Join This Company?
* Competitive salary + super + bonus (on permanent conversion)
* Overtime rates available
* On-the-job training and ongoing development
* Collaborative, supportive team culture
* Employee benefits including health insurance discounts and gift-card programs
* Free onsite parking
* Work for a leading national HVAC business with strong market presence
Role Details
* Immediate start
* 6-month temp role with genuine opportunity to convert to permanent
* Permanent package: $65K + Super + 12% Bonus
* Temp rate: Up to $32 per hour + Super
* Location: Warwick Farm, NSW
* Hours: Approx. 7am-3pm or 8am-4pm (TBC)
How to Apply
If this sounds like you APPLY NOW