Vehicle Service Representative Opportunity
We are currently seeking a sales motivated and customer-oriented professional to join our team on a casual basis.
This role is ideal for those who possess excellent communication skills, a passion for sales, and the ability to work efficiently in a fast-paced environment.
* A competitive hourly rate + casual loading + generous incentive scheme
* Opportunity to maximise your income based on your exceptional performance with our incentive program
* Ongoing training and development
* Access to same-day pay via our financial wellbeing provider
* Employee Referral Program - earn when you successfully refer a candidate
* Company uniform provided
* Generous employee discounts including discounted car rental for staff, family and friends, health insurance, pet insurance, and more
* Access to an international brand with opportunities to work nationally and globally
* Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App
* Great culture, working with an energetic, supportive and high performing team
Key Responsibilities:
1. Greet customers and assist them in renting vehicles as based on their preferences and needs
2. Process rental agreements accurately and efficiently
3. Address customer inquiries and concerns promptly and professionally
4. Inspect vehicles before and after rental periods, noting any damages
5. Achieve or exceed sales targets
6. Maintain knowledge of current promotions, services, and products to assist with sales efforts
7. Build strong customer relationships to encourage repeat business and referrals
8. Detailing and cleaning vehicles to business quality standards
9. Refuel and transport vehicles
Requirements:
* Previous experience in sales, customer service or retail
* Car rental experience is highly desirable
* Strong communication skills and ability to interact with customers
* Computer literacy skills required
* Ability to work efficiently in a fast-paced, high-pressure environment
* Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
* Valid Australian driver's license with a clean driving record
* Current and ongoing Australian work rights
* A positive can-do attitude
Europcar Mobility Group (removed company information)