Join to apply for the Broker Support/ Loan Writer role at Illawarra Mercury
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Join to apply for the Broker Support/ Loan Writer role at Illawarra Mercury
About Our Client
They are a boutique mortgage broking firm based in the heart of Shellharbour City. The business has grown steadily and proudly supports clients across a wide range of lending scenarios. With another broker on board and two dedicated loan writers already in the team, we're now on the lookout for our next Loan Writer to help them continue delivering outstanding service.
About Our Client
They are a boutique mortgage broking firm based in the heart of Shellharbour City. The business has grown steadily and proudly supports clients across a wide range of lending scenarios. With another broker on board and two dedicated loan writers already in the team, we're now on the lookout for our next Loan Writer to help them continue delivering outstanding service.
They have built a strong reputation for integrity, personalised service, and deep expertise. And when it comes to culture? They are all about creating a space where people enjoy coming to work—think snacks, laughs, and a genuinely supportive vibe.
About The Role
As a Mortgage Loan Writer, you'll be an essential part of our clients' home loan journey—managing the back-end process from application to settlement. Working closely with our brokers and reporting directly to the Director, you'll play a key role in creating a seamless experience for our valued clients. This is a full-time, in-office role.
What You'll Be Doing
* Manage the end-to-end loan process through to settlement across Residential, SMSF, Self-Employed and Commercial deals.
* Complete accurate loan submissions including valuations, serviceability calculations, pricing approvals and compliance documentation.
* Liaise with brokers, clients, lenders, solicitors, and BDMs to ensure a smooth and timely process.
* Ensure all files are compliant with relevant regulations including NCCP.
* Deliver exceptional service that turns clients into raving fans.
What You'll Bring
* 3+ years' experience in a Loan Writer, Lending Associate or similar role within mortgage broking or banking.
* Proven ability to manage complex loans, including SMSF and self-employed clients.
* Certificate IV in Finance & Mortgage Broking (desirable).
* Strong communication skills and a client-first approach.
* Tech-savvy with excellent attention to detail and accuracy.
* A proactive, solutions-focused attitude with strong organisational skills.
* Ability to juggle multiple applications while maintaining quality and compliance.
Why Join Us?
* Be part of a close-knit team that genuinely supports each other
* Work in a well-located Shellharbour office with great culture and amenities
* A comfortable space that feels like home
* Generous Salary + Incentives
* Opportunity to grow with a business that's going places
Additional information
* Manage the end-to-end loan process through to settlement
* Ensure all files are compliant with relevant regulations including NCCP
* Liaise with brokers, clients, lenders, solicitors, and BDMs
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Other
Job function
* Job function
Finance and Sales
* Industries
Technology, Information and Media
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