MYtech Consulting Services is a growing IT service provider, providing services to public and private sector clients. We are seeking a skilled and experienced Technical Business Analyst for a 12 month contract within NTG. The Technical Business Analyst will support the Education Management Transformation Program, a multi-year program to uplift the NT Department of Education’s ICT environment to support the implementation of a Student Centric Management Solution, including consolidation of data and reporting facilities from several legacy and nonconforming systems within the education ICT ecosystem.
Key Duties and Responsibilities
* Facilitate workshops, interviews and focus groups to elicit requirements from project stakeholders, including the software vendor.
* Responsible for understanding business needs, collecting data, delivering analysis and identifying, evaluating and recommending solution options and preparation of quality evidence-based written reports and other documents, including future state data and process flow maps.
* Develop standardised and consistent technical specification documents for technical domains, including reporting, data migration, and system integrations that supports effective quality assurance and testing.
* Establish information management business and functional requirements.
* Conduct walkthroughs to validate and obtain approval of business analysis outputs and work packages.
* Work closely with project / business stakeholders and vendor to communicate technical requirements, impacts, technical deliverables, vendor related dependencies ensure alignment with business objectives.
* Work with solution architects, technical leads, developers and vendors to develop customer centric solutions.
* Analyse new source systems and reference data needed for codification and assist with development and configuration activities.
* Assist in the implementation of best practices around the Development, Process, and System Integration and Testing.
* Collaborate with the testing team to design and implement validation processes that ensure technical requirements are met.
Essential Skills and Experience
* Hands on experience in technical analysis and capturing clear technical specifications for data, integrations, reporting, and system configuration.
* Strong analytical skills with the ability to collect, organise, analyse and disseminate significant amounts of information across project teams and stakeholders with attention to detail and accuracy.
* Experience in large transformational project/program management within established structures and the ability to work to tight deadlines and competing priorities.
* Experience communicating with a wide range of stakeholders including project team members, technical staff, subject matter experts, vendors and executive.
* Vendor liaison skills to effectively communicate between internal teams and vendor representatives, manage dependencies, and interpret vendor solution capabilities.
* Data and integration expertise, including understanding data structures, mappings, migration, APIs, and interactions across legacy and vendor systems.
* Impact analysis and problem solving to assess technical impacts across multiple systems, identify gaps, risks, and solution options, and ensure alignment with business needs.
* Knowledge of Microsoft SQL server development and experience using T-SQL, extract-transform-load (ETL) processes, data quality analysis and associated tools such as SSIS and Microsoft Data Quality Services.
* Provide BA and system support, relevant to provision of requirements support and clarification to design, build, test, implementation and Business As Usual support activities.
Desirable Skills and Experience
* Hands on experience working with systems replacement project with COTS product.
* Exposure to release management i.e. build upgrades, change requests, impact assessment, and release processes, ensuring alignment with technical deliveries.
* Knowledge of data architecture / design concepts and techniques.
* Experience in an education-IT-related field, project or software or other relevant education subject-matter knowledge.
* Tertiary qualifications in information technology, computer science or software engineering or Business Analysis Certification, or equivalent.
* Experience using Atlassian tools such as Jira and Confluence.
Candidate Requirements
* National Police Clearance (mandatory)
* Working with Children Check - OCHRE Card (mandatory)
* High level oral, written and interpersonal communication skills with ability to effectively communicate with team members and stakeholders.
* Ability to work in a large team environment with members of diverse cultures and backgrounds.
* Self-starter with high personal drive and a positive attitude.
* Disciplined and accountable for supporting and maintaining work products.
* Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work.
* Excellent problem solver and critical thinker.
* Promotes teamwork and collaboration by engaging stakeholders and team members.
* Services Personnel are also expected to abide (and confirm they will) by the DCDD Corporate Values of Honesty, Professional, Respectful, Accountable and Innovative.
If this sounds like you, APPLY NOW! We look forward to receiving your application.