We are seeking highly skilled individuals to fill a Customer Service Position in our Trade Counter department. This is an ongoing casual role that has the potential to become permanent after the probation period.
About the Role:
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Conduct general administration duties, including data entry, diary management, and file organization
* Ensure accurate and thorough record-keeping and documentation
* Promote the organization's services to increase sales and drive business growth
* Coordinate customer service requests and transactions
Key Responsibilities:
* Provide exceptional customer service through clear communication and active listening
* Work effectively as part of a team to achieve common goals and objectives
* Utilize technology to efficiently manage tasks and maintain accurate records
* Identify opportunities for improvement and implement changes to enhance customer satisfaction and business outcomes
What We Offer:
* A dynamic and supportive work environment
* Ongoing training and development opportunities
* A competitive salary and benefits package
* The chance to work with a leading organization in the industry
About Us:
* We are a well-established company with a strong reputation for delivering exceptional customer service
* We value diversity and inclusion in the workplace and strive to create a culture of respect and empowerment
* We are committed to providing a safe and healthy work environment for all employees