About The Role
As a Field Engineer, you'll provide expertise in the installation, commissioning and maintenance of customer access and core networks; including Transmission, IP and Voice networks and services. The role is based in Townsville, QLD.
Responsibilities
Transmission network equipment installation and commissioning within schedule and on budget.
* QA of Network build including internal and external plant
* Diagnose and rectify faults on the network within SLA
* Ensure no unplanned network outages
* Inspect, observe and perform maintenance programs for the network to ensure it is maintained in optimal condition.
* Ensure that network restoration following any unscheduled outage is achieved with minimum interruption to the operation of the network.
* Ensure that all planned network augmentation/upgrades are achieved with minimum disruption and with the customer satisfied.
* Maintain and protect all network assets in allotted regions.
* Ensure all easement/property owners/occupiers are aware of, and respect, the network components that lie on their property.
* Ensure all property owners are aware of and understand their responsibilities to the assets of the network, to minimise any damage.
* Ensure any damaged/stolen assets, ie solar panels, marker posts, CEV compounds, etc. are replaced in a timely manner
* Develop, coordinate and mentor staff and contractors in overcoming all service threatening and service failure situations.
* Participation in 24/7 on-call support roster
Qualifications and Experience
* Must be an Australian Citizen and able to get the NV1 Clearance
* Extensive experience in construction, operation and maintenance of optical fibre telecommunications networks in all environments.
* Detailed understanding and skilled in the interpretation of telecommunication network designs.
* Working knowledge of IP, SDH, DWDM and xPON transmission equipment and DC Power system.
* Practical knowledge of external plant, ie. Fibre, pit and pipe.
* Sound understanding of the operating capabilities and characteristics of operating devices used in telecommunications optical fibre transmission networks.
* Extensive experience in the use and management of sub-contractors in the telecommunications environment.Sound experience working with the public and other stakeholders in the delivery and repair of telecommunication network assets.
* Relationship management – ability to interact effectively with colleagues, clients, third party contractors and visitors, and a commitment to providing a high level of client service.
* Ability to work autonomously, being confident to make decisions within own area of responsibility.
* Demonstrated ability to analyse issues, solve problems by applying high level judgment.
* Sound leadership and safety management.
* Well-developed written communications skills (prepare correspondence reports, submissions).
* Ability to work 24/7 support roster (on call roster)
* Tertiary qualifications in Telecommunications (Cert III/Cert IV/Assoc Dip, Diploma)
Benefits
* Diverse and dynamic teams with a supportive and inclusive culture.
* Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
* Flexible hours and a hybrid working environment
* Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
* Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year.
* Study assistance programs to excel your personal growth, learning and development.
* Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.
Equal Opportunity
We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
Accessibility Support
If you have any accessibility requirements upon application, please let us know so we can make any required adjustments to support you throughout our recruitment process.
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