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Cloud contact centre lead - incident & change (flexible)

Optus
Posted: 11 April
Offer description

A leading telecommunications company in Australia is looking for a Contact Centre Specialist to provide exceptional managed services and technical support for Cloud Contact Centre technologies. In this role, you'll troubleshoot technical issues, track performance accurately in ServiceNow, and collaborate closely with teams to enhance customer experiences. Strong ICT expertise and communication skills are required. The position offers competitive remuneration and flexible work arrangements.#J-18808-Ljbffr

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