Salt Digital Recruitment is seeking a CX Researcher for a 12-month contract in Melbourne, Australia. This role involves leading research to deeply understand customer and staff experiences, translating insights into actionable digital solutions. Responsibilities include conducting qualitative and quantitative research, collaborating with cross-functional teams, and presenting compelling findings to stakeholders.
The ideal candidate will have 2-3 years of experience in research related to digital products and a degree in marketing or a related field. This position supports a hybrid work environment.
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