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The Role
The Higher Clerical Officer provides comprehensive administrative and clerical support to clinical and non-clinical staff to ensure the smooth running of the service. Responsibilities include supervising clerical staff, supporting line managers, and handling enquiries face-to-face or by telephone from the public, patients, and external agencies.
About NHS Lanarkshire
Join NHS Lanarkshire and be part of a team dedicated to patient-centered healthcare. We serve a population of 655,000 across rural and urban communities in North and South Lanarkshire, providing hospital, primary healthcare, and social care services.
Candidate Requirements
* SVQIII in Secretarial Studies/Business Administration with relevant experience
* Higher Grade education
* Strong interpersonal and customer care skills
* Excellent communication skills
* Ability to work under pressure and prioritize tasks
* Good organizational and planning skills
* Understanding of procedures and processes
* Proficient in Microsoft Office
* Confidentiality, diplomacy, and discretion
Note: A full UK/EU/EEA driving licence is required where applicable.
Desirable Skills
* Audio typing ability
* Meeting minute-taking skills
Contract Details
Permanent, full-time (37 hours per week)
Location
Based in CAReS within Douglas Street Clinic
Additional Information
Shortlisted candidates may be considered for similar roles in other locations.
Contact
For more information, contact Alison Mckerracher at or Marion Bisset at (please include the job title and reference number).
Benefits
* Minimum 27 days annual leave plus public holidays
* NHS Pension Scheme membership with life insurance
* Paid sick leave
* Occupational health and counselling services
* Work-life balance policies
NHS Lanarkshire offers support services on various personal and work-related topics accessible via our links.
Additional Details
Refer to the Job Description for more details. For recruitment info, see our information pack or webpage.
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industry: Hospitals and Health Care
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