Job Title: Community Support Specialist
About the Role
We are seeking a dedicated and passionate individual to join our team as a Community Support Specialist. This exciting role will provide an opportunity for you to make a real difference in the lives of young people aged 15-24.
Key Responsibilities
* Promote early engagement and sustained connection of youth via outreach, drop-in, and non-structured interactions.
* Ensure young people are provided with practical support to participate and feel valued and worthy of contributing to their futures.
* Plan, deliver, and evaluate group work sessions and provide tailored support to clients.
* Accurately record information in management files for all clients in line with protocols and program requirements.
* Proactively raise concerns that affect the safety and wellbeing of children and young people engaging with our services.
* Actively provide continuous improvement initiatives to ensure the quality of the program evolves.
Requirements
To be successful in this role, you will require:
* Tertiary qualifications in community services or a related discipline.
* Experience in community services or youth services, workforce Australia providers, or case management.
* Experience with career counselling and social & emotional wellbeing support.
* The ability to network and keep up-to-date with local services that can assist participants with addressing barriers to employment.
* Detail-oriented written skills and the ability to present information and comprehensive case notes clearly and concisely.
* A proven track record in achieving KPIs; demonstrating resilience and managing your self-awareness and personal development.
* Experience working with vulnerable people and/or young people with complex needs.
What We Offer
We offer a range of benefits, including:
* Rewarding work – every day you know you're making a real difference.
* Not-for-profit salary packaging, reducing your tax.
* Opportunity to purchase additional annual leave.
* Extra leave including Mission Australia Thank You Day & Work Anniversary Day off.
Our Culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We actively support and encourage people of all backgrounds and aim to create a diverse and inclusive working environment.