Platform Support Analyst
We are seeking a skilled Platform Support Analyst to join our Client Support team. This role involves providing front-line assistance to advisers using their platforms, managing queries on investments and trading, and ensuring a high level of client service.
Key Responsibilities:
* Providing technical support to clients via various communication channels
* Managing customer inquiries related to investment products and services
Requirements:
* Bachelor's degree in Computer Science or relevant field with strong academic background in IT-related disciplines. Possess 5+ years experience in software engineering such as Linux System Administrators; Network Engineers etc.
Benefits:
•A competitive salary package
•Bonus potential based upon individual performance.
The job requires an adaptable person who has great understanding knowledge about technology solutions applied throughout entire organization system including cloud servers..