Quality and Education Manager
This role offers a unique opportunity to take on a meaningful leadership position in our welcoming care home, where each day brings new opportunities to coach, mentor and lead with purpose. With the freedom to shape best practice and inspire others, your work will have a lasting impact.
The successful candidate will be responsible for providing quality-focused leadership and coaching and guidance in relation to documentation/recording to ensure care and services provided meet expected outcomes. They will also develop team members' knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice.
The key responsibilities include:
* Providing quality-focused leadership and coaching and guidance in relation to documentation/recording
* Developing team members' knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice
* Maintaining the Care Home's Plan for Continuous Improvement (PCI) in collaboration with the leadership team
* Ensuring Government NQIP (National Quality Indicator) program data is submitted in line with timeframes and analysed, with any improvements documented and actioned
* Coordination and completion of all monthly Care Home Audits within the Operations Essential audit program
* Management and delivery of the highest quality clinical care of Residents, including assessment, planning, implementation, and evaluation
The ideal candidate will possess:
* A Bachelor of Nursing with current APHRA registration
* Strong interpersonal and delegation skills
* A passion and tailored approach to development, training and education
* Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (TAE40116) desirable but not necessary
* Proven track record in identifying, delivering and maintaining quality clinical care, coaching & training
* Demonstrated success in overcoming and managing noncompliance in staff training
* Ability to foster a team environment and build collaborative relationships
* Highly effective communication, leadership, and relationship management skills
* An extensive understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes
Benefits
We offer a range of benefits to support your career development and wellbeing, including:
* Comprehensive induction and buddy program
* Access to leading training and professional development
* Recognition and reward through our Bupa Love Reward & Recognition Program
* VIVA Happier & Healthier - our employee wellbeing program
At our organization, we value diversity and inclusion and are committed to creating a workplace culture that is free from discrimination, bullying and harassment. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.