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Client relations manager

Brisbane
Recruitment Alternative
Client Relations Manager
Posted: 12 September
Offer description

**Rewarding role with purpose - wellbeing**:

- **Competitive remuneration**:

- **Dynamic, challenging and fast paced**

**About the Role**:
Exciting national wellbeing and mental health company, already established as one of the nation's premier innovative and ground-breaking solutions providers within the health industry and corporate Australia.

Working with some of Australia's largest and most well-known brands you will manage, build, support and maintain lasting relationships with key clients. Working collaboratively with a passionate customer care team you will have a good ability to understand and analyse data to deliver effective customer insights. This role will see you thrive on client satisfaction and play a vital role in the day-to-day growth of the organisation.

**What's great about this role**:

- **Work from home (full time)**:

- **A supportive team, with a genuine culture of wellbeing, trust, purpose and fun**:

- **Inclusive, progressive and diverse team culture**

**Duties**:

- Client and stakeholder management, working with our corporate clients to provide exceptional support and services
- Contract management, includes understanding all individual client agreements, deliverables and obligations
- Ensure all client relations operational processes and systems are working effectively
- Delivery of accurate and timely data reporting
- Provide insight and leads into revenue opportunities
- Establish rapport with clients through regular engagement, effective communication strategies
- Write engaging proposals to present to new clients
- Influencing and contributing to the company's digital marketing strategy

**Skills and Experience**:

- Tertiary qualifications in business/commerce or equivalent workforce experience
- Five years' experience in similar roles such as Client Services, Account Executive, Business Development/Relationship Manager
- Demonstrated effective leadership and management experience
- Strong verbal and written communication and presentation skills across all levels of an organisation
- Experience in a health setting or corporate mental health & wellbeing industry highly desirable
- Proven experience in data analysis and financial reporting

***

**How to apply**

**Job ID: TB11569/01

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