Overview
Job Title: Telstra Retail: Part Time Customer Service & Sales Consultant – Runaway Bay
Employment Type: Permanent | Closing Date: 22 Oct 2025 11:59pm
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
About Telstra
Telstra is an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We’re focused on delivering the best experience and the best tech on the best network. Our Runaway Bay store is hiring a Retail Consultant to join the team on a part-time basis.
It’s a target-driven environment, within a team focused on keeping you up to date with the latest tech so you can help customers get connected faster, better, and smarter.
What we offer our team members
We provide a range of benefits, including training and career-growth opportunities and discounts across hundreds of brands and partners. Below is a snapshot of some benefits:
- Team performance-related commission, with your first 2 months guaranteed while you’re getting up and running
- 30% off Telstra services
- Continuous training from management to enhance skills and growth
- Telstra SIM card
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
What you’ll do
As a Telstra Retail Consultant, you’ll be continually trained on the latest tech and gadgets. Your knowledge, consultative service, and progressive sales approach will help you support and provide solutions for customers.
About you
- You can easily build a connection with a variety of new and existing customers
- You can quickly develop customised solutions for customers
- You’ve got a drive to reach (and exceed) sales targets and KPIs
- You’re eager to learn and grow within the role (and beyond)
- You have experience in a customer-facing role
- You thrive in a rapid-paced retail environment while maintaining excellent customer service
Apply now!
After you’ve submitted your application, an assessment supported by our partner Hire Vue will be used. Please watch for their email to move things along.
In the meantime, find more about life at Telstra
Retail Opportunities at Telstra
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and enriches our work.
We have zero tolerance for harassment of any kind, and we prioritize a workplace where everyone is safe and can thrive.
We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.
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📌 Telstra Retail: Part Time Customer Service & Sales Consultant RUNAWAY BAY
🏢 Telstra
📍 Gold Coast