The Opportunity:
We are searching for an Outbound Sales member to build rapport with multiple stakeholders and encourage different channels of revenue. To transform leads in the Small and Medium Enterprise (SME) segment, mostly coming from the referral's activity and digital campaigns and will report to the Sales Manager Outbound Sales. You will take personal responsibility for delivering high-quality interactions whilst demonstrating the ability to provide appropriate payment solutions.
Your day-to-day responsibilities include:
Convert sales opportunities into profitable new business signings to meet sales and revenue targets
Understand merchant business needs by performing an accurate assessment of transaction volumes and turnover
Recommend appropriate merchant solutions and provide the merchant with a pricing structure that maximises profitability, whilst remaining competitive
Proactively anticipate requirements by understanding merchants' current and future business needs
Seek out and take advantage of new business opportunities
Take personal responsibility for delivering high-quality customer interactions
Demonstrate service standards in all customer interactions
Be able to manage own time and adhere to rosters as required
Maintain quality service levels
Achieve set conversion rate targets
Maintain knowledge of products and processes
Work collaboratively with colleagues to help the team be more successful
Develop personal strategies to improve outcomes
Support and actively assist other team members in the work of the team
Share successes and ideas within the team
Compliance to policies
Skills we would like:
Sales focus
Result oriented
Understanding of compliance
Negotiation skills
Business savvy
Ability to work in a fast-paced workplace
Experience working on sales targets is preferred, but not required
Knows when to provide alternative solutions to meet customer needs and ensuring a results-focused and customer first mind set